Privacy policy

PRIVACY POLICY – THE FAIR COMPANY
Last updated: January 2025

This policy explains how THE FAIR COMPANY collects, uses, protects, and shares your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the amended French Data Protection Act (“Informatique et Libertés”).

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1. Data Controller

THE FAIR COMPANY
200 Chemin Magnique, 06600 Antibes
Email: contact@thefaircompany.fr

THE FAIR COMPANY is responsible for the processing of personal data collected through its website and services.

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2. Data We Collect

We only collect the data necessary to provide our services:

Identification data

• First name, last name

• Date of birth

• Nationality

• Postal address

• Email address

• Phone number

Data related to the use of the platform

• Creation and management of Owner, Agent, or Guest accounts

• Information related to listings and bookings

• Photos, descriptions, and messages exchanged through the platform

Connection and browsing data

• Login credentials

• Technical logs (IP address, browser, device)

• Cookies (see dedicated section)

Payment data – NOT STORED BY THE FAIR COMPANY
Payments are processed exclusively by:

• Stripe

• Ingenico

THE FAIR COMPANY does not collect or store any banking information.

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3. Purposes of Processing and Legal Bases

Your data is used for:

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4. Recipients of the Data

Your data is never sold. It may only be shared with:

• Our payment providers (Stripe, Ingenico)

• Our hosting and technical provider (TOKIDEV)

• Our IT maintenance providers

• Competent authorities in cases of legal obligation or dispute

Each provider operates in compliance with GDPR.

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5. Transfers Outside the European Union

Some of our providers (such as Stripe) may transfer data outside the EU. These transfers are governed by GDPR-compliant safeguards (Standard Contractual Clauses, Data Privacy Framework, or equivalent).

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6. Data Retention

We retain data only for the time necessary for each purpose:

• User account: as long as the account is active + 3 years after the last activity

• Booking data: contract duration + 5 years for dispute management

• Invoices and legal documents: 10 years (legal requirement)

• Cookies: duration varies depending on their type (see cookies section)

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7. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access

• Right to rectification

• Right to object

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to withdraw consent at any time (if processing is based on consent)

• Right to lodge a complaint with the CNIL: www.cnil.fr

To exercise your rights:

📩 contact@thefaircompany.fr

Proof of identity may be requested in case of reasonable doubt.

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8. Data Security

THE FAIR COMPANY implements technical and organizational measures to protect your data:

• HTTPS encryption

• Restricted access to data

• Secure storage

• Regular backups

• Internal access controls

Despite our efforts, no platform is entirely immune to risks inherent to the Internet. We encourage all users to protect their login credentials and devices.

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9. Cookies

Our site uses various types of cookies:

• Strictly necessary cookies
  Essential for the website to function.

• Audience measurement cookies (with your consent)

• Personalization cookies (with your consent)

You can:

• accept,

• refuse,

• or configure cookies

via the cookie banner displayed during your first visit, or at any time through the “Cookie Management” link.

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10. Changes to This Policy

We may update this policy based on legal or technical changes.
The update date appears at the top of the page.

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11. Contact

For any questions regarding this policy:
📩 contact@thefaircompany.fr